Terms and Conditions

The first part of any journey is to take action. Decide which session you desire, choose a time from the slots available and send payment. My support does not stop after the initial consultation. It is likely we will connect well together, as 95% of my customers have returned for more sessions. I offer mini chat follow up for clarification, in the first 24 hours after the session. All services are for entertainment purpose only. Aurora Alexandru and Soulffluence  make no claims of healing. She is a conduit between different dimensions facilitating transformations. All services are for entertainment purpose.

PAYMENT 

All payments are accepted via PayPal, Venmo, bank wire transfers, Payoneer, directly with a Credit Card.

APPOINTMENT POLICY

  • Appointments are made at the time of the payment.
  • In case you have a hard time making an appointment, write to us, and we will respond within 24 hours and assist you.
  • Due to the high volume of orders, there may be up to four – eight weeks of waiting time before you can have your session.
  • Please know that sessions MUST end on the allotted time, to be able to prepare for next customer. I must clear the energies and ground myself before I start a new session. You will want that prior to your session.
  • Same day services are available for a premium price. In case of an emergency, please call 911. 
  • You will receive 10% discount on your first service, or for each referral, that purchase a service from us. They should let us know your name.
  • When you want to book again a session, to receive the discount for your referrals, write to us and we will send you an invoice reflecting the discounts.

INTAKE

The Intake is a series of questions, a private document that is not displayed on the website. The purpose of this is to gather preparatory information, and save time during the session for work to be done. If you have any questions about the Intake, write to us and we will provide you a copy prior to making an appointment. Otherwise, upon confirmation of appointment and payment,  this document will be received via email. Please read it, and fill it up. The Intake is mandatory. We require it back, at your convenience, however, at least 48 hours before your session.

SESSIONS SCHEDULE

All sessions can be booked ONLY according to this schedule. After you decide the duration of your session, check which times of the day you can schedule.

MONDAY, TUESDAY, THURSDAY

           8 30 a.m. –   9 00 a.m. EST    30 mins session          

         9 30 a.m.  – 10 30 a.m. EST    60 mins session             

       10 45 a.m. –  11 00 a.m. EST     15 mins session               

       11 00 a.m.  –  11 30 a.m. EST     30 mins session            

       12 00 p.m. –   1 00 p.m. EST     60 mins session             

         2 45 p.m. –   3 00 p.m. EST     15 mins session             

         3 05 p.m. –   3 15 p.m.  EST     10 mins session              

         3 20 p.m. –   3 30 p.m.  EST    10 mins session                  

         4 00 p.m.  –  6 00 p.m.  EST   120 mins session            

WEDNESDAY

        3 00 p.m.  –  3 15 p.m. EST     15 mins session               

        3 20 p.m. –   3 30 p.m. EST     10 mins session                   

        3 35 p.m. –   3 50 p.m. EST     15 mins session                  

        4 00 p.m. –   4 10 p m. EST     10 mins session                    

        5 00 p.m.  –  6 00  p.m. EST    120 mins session               

        7 30 p m.  –   8 30 p.m. EST      60 mins session                               

FRIDAY, SATURDAY

        8 30 a.m. –   9 00 a.m.  EST      30 mins session         

        9 30 a.m. – 10 30 a.m.  EST      60 mins session        

      10 45 a.m. –  11 45 a.m.  EST       60 mins session      

      12 00 p.m. – 12 30 p.m. EST        30 mins session      

        2 00 p.m. –  4 00  p.m. EST     120 mins session     

        5 00 p.m. –  5 10  p.m. EST       10 mins session          

        5 15 p.m. –  5 30  p.m. EST        15 mins session          

        5 35 p.m. –  5 45  p.m. EST        10 mins session         

        5 45 p.m. –  6 00 p.m. EST        15 mins session        

REFUND POLICY

  • It is rare, but sometimes the connection is not immediately felt. It is your responsibility to inform me within the first five minutes of our time together, and the session will be ended, and a full refund given within 24 hours. I will also inform you if I cannot connect with you.
  • If you miss your appointment, after five minutes, and didn’t inform me, there will be no refund and no rescheduling. If you are showing up late for your session, you will lose the minutes you were late from the duration of the session.

CANCELLED SESSIONS

  • A complete cancellation of a scheduled session must be requested at least 48 hours before the appointment, or 48 hours after payment is made.
  • When an appointment is cancelled, you are responsible for Payment processing fees.
  • In case of unforeseen events, the session will be rescheduled for a later